Pricing

Plans for Any Size of Operation

Simple, transparent pricing that grows with you.

Standard

$19/mth
Ideal for merchants looking to streamline their returns process with automation.
Start Free Trial

+6 integrations

Shopify synchronization

Branded returns portal

Automated prepaid labels

Auto-return approval

Multi-language customer notifications

10 monthly returns ($1 per extra return)

Professional

$39/mth
Ideal for merchants who are beginning to scale their business.
Start Free Trial

All Standard features

Resolution hub

Variant exchanges

Advanced analytics dashboard

Multi-lang returns portal & reasons

Language customization

CSV export

50 monthly returns ($0.75 per extra return)

Premium

Popular
$99/mth
Advanced returns and exchange management for established merchants.
Start Free Trial

All Professional features

Advanced exchanges

Variant exchanges

Automated refund

Automatic exchange orders

Automated store credit

Advanced rules

Advanced reports & trends

100 monthly returns ($0.5 per extra return)

Go Enterprise

Unlock more features

Simple, transparent pricing that grows with you. Try any plan free for 30 days.
Customer satisfaction & loyalty
A good returns policy ensures customer satisfaction by offering a safety net for purchases, fostering trust, encouraging repeat business, and positive recommendations.
Competitive advantage
A hassle-free returns policy sets a business apart in a competitive market, reducing purchase hesitancy, attracting more customers, and outshining competitors with less customer-friendly policies.
Operational efficiency
A good returns policy streamlines operations, reducing administrative burdens, minimizing errors, and optimizing resources.

Enterprise

For returns & exchanges for international shipping merchants.
From
$199/mth
FEATURES
Everything in our Premium plan plus

All Premium features

International labels

Custom domain

QR code labels

Stripe integration

Audit log

API access

Auto-tracking

Store-wide exchanges

500+ monthly returns

More advanced rules

Book a call
Feature comparison

Compare plans

From getting started to driving real outcomes, we've got every feature to meet your business goals.
Core features
Return options
Appearance
Language
Automation
Logistics
Reports
Integrations

Standard

Ideal for merchants looking to streamline their returns process with automation.
Free trial

Professional

Ideal for merchants who are beginning to scale their business.
Free trial

Premium

Advanced returns and exchange management for established merchants.
Free trial
Returns management (monthly)
10 returns
50 returns
100 returns
Shopify Shop Mini
Shopify Return Sync
ResolutionHub
Customized customer journey
Pause/Resume subscription
Photo upload

Standard

Ideal for merchants looking to streamline their returns process with automation.
Free trial

Professional

Ideal for merchants who are beginning to scale their business.
Free trial

Premium

Advanced returns and exchange management for established merchants.
Free trial
Variant exchanges
Collection exchanges
Store-wide exchanges
Store credit
Gift exchange
Customer incentives
Instant exchanges
Coming soon

Standard

Ideal for merchants looking to streamline their returns process with automation.
Free trial

Professional

Ideal for merchants who are beginning to scale their business.
Free trial

Premium

Advanced returns and exchange management for established merchants.
Free trial
Branded returns portal
Custom domain

Standard

Ideal for merchants looking to streamline their returns process with automation.
Free trial

Professional

Ideal for merchants who are beginning to scale their business.
Free trial

Premium

Advanced returns and exchange management for established merchants.
Free trial
Multi-language customer notifications
Multi-language returns portal
Multi-language return reasons
Language customization

Standard

Ideal for merchants looking to streamline their returns process with automation.
Free trial

Professional

Ideal for merchants who are beginning to scale their business.
Free trial

Premium

Advanced returns and exchange management for established merchants.
Free trial
Advanced rules
Automated prepaid labels
Auto-return approval
Auto-tracking
Automated refund
Automated store credit
Automatic exchanges / exchange orders

Standard

Ideal for merchants looking to streamline their returns process with automation.
Free trial

Professional

Ideal for merchants who are beginning to scale their business.
Free trial

Premium

Advanced returns and exchange management for established merchants.
Free trial
International labels
Manual external labels
Prepaid labels
QR code labels
Tracking
Inventory management
Multiple carriers
Multiple return destinations

Standard

Ideal for merchants looking to streamline their returns process with automation.
Free trial

Professional

Ideal for merchants who are beginning to scale their business.
Free trial

Premium

Advanced returns and exchange management for established merchants.
Free trial
Advanced analytics dashboard
Sync automatically every 2 minutes and stay updated with Shopify API checks.
Advanced reports & trends
Audit log
CSV export

Standard

Ideal for merchants looking to streamline their returns process with automation.
Free trial

Professional

Ideal for merchants who are beginning to scale their business.
Free trial

Premium

Advanced returns and exchange management for established merchants.
Free trial
API access
Stripe integration
Klaviyo integration
Intercom integration
Gorgias integration
Shippo integration
EasyPost integration
Shipstation integration
UPS integration
Canada Post integration
AustPost integration

"Very nice app. For our purpose the best return app in the app store right now. What really stands out is the support."

Seinnheiser
Preferred by audio experts

"Handles returns very well plus has all the customisations and integrations we need. Support team have been really impressive."

Dermalogica
Trusted in skincare innovation

"The platform is reliable, easy to use, and has streamlined our returns process in ways we couldn’t have imagined."

Combat Iron Apparel Co
Chosen by fitness enthusiasts
Team

Our people make all the difference

Book a demo
Free trial
We function as an extension of your team, diligently ensuring that every aspect of your returns processes operates seamlessly and efficiently.

More than just a provider

We're your dedicated partner, here for the long haul. Count on us to stand by your side, offering unwavering support and innovative solutions for your success.

Expert technical support

Our dedicated team is equipped to guide you through every step of the way to ensure swift and efficient returns.

Comprehensive documentation

Explore in-depth video walkthroughs of our platform and resources crafted to maximize your utilization of Rich Returns.

Get Started

No contracts. Import your existing orders.
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5-star rating
5.0
from 70+ reviews
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