Shop App Integration

Effortlessly connect Rich Returns with the Shop App, delivering a branded, mobile-first return experience that streamlines exchanges and boosts customer satisfaction.
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Redefining returns

Access returns directly in the Shop App

Brands using Rich Returns can now make it easy for customers to navigate to their return portal with a single button in the Shop App, streamlining the return process.
Rich Returns x Shop App

Reach more buyers and enhance returns process in Shop App

Trusted platform
Rich Returns helps over 700 Shopify merchants efficiently manage and optimize their returns and exchange processes.
Hassle-free returns in Shop App
Designed for effortless handling of product returns, Rich Returns is an effective integration for customers and merchants using the Shop app.
Happier customers
An easy and efficient return process improves customer satisfaction, strengthens loyalty, and leads to more repeat customers and elevated revenue.

Amplified growth

Transform returns into opportunities

Say goodbye to fragmented processes and welcome a seamless, branded returns experience that strengthens customer loyalty, builds trust, and maximizes revenue retention.

Improved customer retention

Redefine returns into a trust-building moment that drives repeat business.

Mobile-first experience

Customers can effortlessly initiate returns directly within the Shop app, enjoying a seamless and user-friendly experience.

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Elevated revenue

Encourage future purchases by offering options like store credit, helping to retain more revenue within your business.

In-depth insights & analytics

Shopify customer data flows seamlessly into Rich Returns, enabling merchants to gain valuable insights.

Frictionless experience

Let customers start their return process in seconds

Revolutionize your returns process to create a smooth and enjoyable customer experience while driving loyalty. Allow customers to initiate returns via the Shop App and complete their request in moments.
1. Start return process via Shop App
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2. Select product & provide reason
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3. Complete return request
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Unlock growth

Optimize returns & drive revenue with Rich Returns & Shop App

Instantly connect Rich Returns with the Shop App and deliver a better post-sale experience, build trust and drive greater revenue growth.